Coeur d'Alene, Post Falls & Downtown Auto Repair

based on 309 reviews
5

From big to small they really do do it all! My first time in was to get a second opinion on a quote that was $5,000 and pretty much was told they would need to rebuild the motor (after seeing oil leaking from multiple spots). I looked for a shop that had the best reviews and most honest staff. I could not be happier with my decision! They handled my repair piece by piece while keeping me informed through the whole process. After everything was said and done it was less than half my original quote!! My car is running 100x better and I know if anything happens in the future they’ve got me covered. Not only do they do great work but they remember me and my girlfriend by name and are always genuinely interested in how we’re doing. I would recommend them to any family or friend and will continue to go to them for everything from big to small :)

5

Silverlake Auto CDA came thru again. Had issues with previous repair and Ryan made it right. Very much appreciated.

5

excellent service and attention to detail , I will return for my auto repair needs......jb

5

SilverLake of Post Falls is like having a personal care physician but for your vehical. They are honest, helpful and informative. When you come across good mechnics you can trust, you don't go anywhere else, you find yourself sharing with others your positive experience.

5

Thank you guys!!! Service was amazing! So nice, so informative and helpful! You are awesome!

5

Went to Coeur D'Alene from Louisiana to visit family. Somewhere in Montana I had an ABS warning come up on my dash. Very aggravating. My brother in law suggested these people and told me their history. I'm hear to tell you, if you value honesty and respect to the fact I was so far from home, consider nobody else. They did the minimum per a service bulletin and explained what Plan B is for when I got home. Charged the minimum (when they could've told me anything, given the vulnerable state I was in). They gave me a free inspection with recommendations and fixed a leaking tire for free. They even sent me a follow up text, 4 days later to check on me. Guys, you have restored some of my faith in humanity.

5

Last September I got a wheel alignment done at Silverlake and I wrote a satisfied review. This time my Moon Roof went bad and stuck open. The manufacture discontinued the part and is no longer available. So I stopped by and asked Eric about Salvage yards in the area. Without being prompted, he grabbed the phone and located the part for me. I’d say “Above and Beyond”

5

I just had my faith in small town customer service today at post falls Silverlake auto. I had a front head light problem. Store manager Eric helped me for 15 mins only to find out there was a blown fuse. I offered to pay Eric said don't worry about it just come back next time. You bet i will Eric as finding a truly honest Auto shop is very important. I'll bet next time i come in he will remember my first name. Thanks again Eric and Silver lake auto for going over and above on a late friday afternoon.

5

2002 Tahoe with broken exhaust bolt, mechanic did a great job and the price was right.

5

I am glad that I stopped here, The location is great as I can go to the mall or eat near buy and the staff here are very friendly, they also give a veterans discount and they work with you on pricing. I have been getting my oil changes and more here for over a year now and I def think that they do very well with their customer service and keep you informed and make sure they expedite the work, I think the only downside with them is I once tried to use the online schedule appointment app, I guess cause they get so many it actually took them few days get back to me, So I recommend it if you are not in a rush get something done, but If you need an appointment right away it would be best to give them a call. I def going to keep using their services.

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