7/14/2017
5

We are so thankful to have found Silverlake Automotive in Coeur d'Alene. My family and I were on our way from Portland, OR to our family cabin in Montana when our check engine light came on and the car started shaking. The first auto shop we tried couldn't even look at our car for a week. We drove into Silverlake Automotive and Fred came out to see what he could do. He assessed the problem and let us know that he could work us in and get us on our way in a couple of hours. He quickly ordered the part and fixed our car in about two hours. We went from expecting to be stranded to being happily back on vacation. It is customer service like this that is so appreciated and keeps people coming back! Thank you so much Fred!

Coeur d'Alene
6/15/2017
5

I have used Silverlake Automotive for 3 years, and they are the best! I am 80 years old, so have been to a lot of shops, and none are as good as Fred Meyers and his employees. They really care and always explain what they did and why, and if something is starting to go bad, they tell you how long you can wait to have the work dine. Completely honest and straight forward.

Coeur d'Alene
5/14/2017
5

I hate feeling sold when I visit an auto body shop. Nate at Silver Lake never did that once. He was great to work with and the work so far hasn't had an issue. He even gave me advice outside of the scope of work that directed me to a different store. That type of candid honesty will keep me a returning customer!!! Thanks!

Post Falls
5/12/2017
5

The service is always prompt and friendly. If we forgot our discount coupon, another offer is used instead! :)

Coeur d'Alene
5/10/2017
5

*****************************I wish I could give more stars.*********************************** While warming up my car to leave for work, both the battery light and brake light were on. Unsure as to what the issue could be, my ex-husband placed a call to Silverlake Automotive. They were able to get my car in that afternoon for a check up. Turns out, my alternator was not working and needed to be replaced. While doing the check, they also found that 2 of my belts were extremely warn and recommended replacements. My car was ready to go the following day and the price was very reasonable. They took the time to explain all of the issues they found and were helpful. Never did I feel pressured to have any service performed like I had experienced at many other repair shops. Everyone was friendly and I felt like a respected customer. I will definitely be coming back for all of my automotive services in the future.

Coeur d'Alene
5/4/2017
5

Fred and his crew are the absolute BEST auto repair shop that I have EVER been to in my almost 40 years of driving. They are conscientious, fastidious and quick. Some of the nicest people around!

Coeur d'Alene
5/4/2017
5

I have trusted Silverlake Automotive for service and repair on all our vehicles for the past 6 years. Fast, fair, and friendly service, These guys are really good.

Coeur d'Alene
5/3/2017
5

Competent and fast as usual. Appreciate the To Do list as well.

Coeur d'Alene
5/2/2017
5

Thank you for the great service.

Post Falls
5/2/2017
5

Excellent service from my first call till the job was done. And, the job was done in a timely manner. Definitely glad to have found such a GREAT automotive repair business as Silver Lake Automotive. Color me, 'A satisfied customer.'

Coeur d'Alene