Coeur d'Alene, Post Falls & Downtown Auto Repair

We are traveling from out of state, when our Ford F-350 diesel developed a leak in our turbo charger. Emerson Sutherland juggled the schedule and squeezed us in before the busy 4th of July weekend. It turned out to be a cracked air hose on the turbo charger. It was delivered early, and at less then quoted for the repair. We will be returning to this area next year, and will call on Emerson and the good folks at Silverway Automotive. We cannot recommend them enough. FIVE STAR RATING

We had car trouble while on vacation in Northern Idaho. Referred to Silver Lake by a dealer who was not able to help us in a timely manner. Julia was our first contact and was very helpful, referring us to Ryan at the Sherman Avenue location. So refreshing to deal with people who truly care about helping to resolve a situation.

Unbelievably great service! My key fob battery died, and not only did they have a new battery, they replaced it at no charge! Hope restored. Thank you!!!!

Referred to Silverlake Automotive by the dealer... Julia at the front desk is very knowledgeable and attentive. The shop has a full time diesel specialist mechanic on-staff - Invaluable! I immediately needed the truck maintenance work done and Silverlake accomplished that. But what I require over long-term is a shop that knows how to keep my diesel truck healthy and can answer my technical questions with a high confidence. Silverlake fills that square with 5 stars. I'll be back...

The staff here went above and beyond to make a terrible situation manageable. They had to battle it out with my annoying insurance company. I am sooooo grateful for them and the hard work they do. Thanks a bunch!

ABSOLUTELY AMAZING!!! FROM START TO FINISH ERIC AND HIS TEAM GAVE ME THAT YOU AND YOUR VEHICLE MATTER FEELING. 100% EXCELLENT SERVICE, I WILL BE HIGHLY RECOMENDING THEM TO EVERYONE I KNOW ASWELL AS BRINGING THEM ALL MY BUSSINESS IN THE FURTURE!!! GREAT GREAT JOB SILVERLAKE AND THANK YOU SO MUCH!!!!!!!

Wonderful personal service with the friendliest staff. Honest reliable and I trust what they say! Who wouldn’t love a place that has a beautiful clean waiting area, with complimentary drinks and a place for babies to sit. Who does that?? It’s the honesty knowledge and friendliness that keeps me coming back.

I have written a review once before, but I would like to express my gratitude of how pleasant it is to do business with Eric and the crew. They are knowledgeable and always eager to help and answer any questions. Your pricing is competitive and customer service is inpecitable. My only regret is I didn't find your company sooner : ) Thank you so much, I have recommended you to all my friends. Thanks again for your outstanding service.

Always takes good care of me and my Jeep.

The front diff. went out on my truck and the Silverlake team got me in right away and repaired in a timely manner. Their crew was very kind, and I always got the answers and explanations I was looking for when in communication with them. This was my first time with Silverlake, and I look forward to using them again in the future.