5

WOW! I am not even a customer yet and I already love these guys. Just called about a light on the dashboard console of my 2007 Toyota Highlander and the gent on the phone put my worries to rest. These guys are great and you be sure I'm bringing my cars to them. See you in a thousand miles when ready for the next service.

5

I brought my car to have the brake fluid flushed & replaced, as part of my usual preventative maintenance plan. The staff was extremely helpful and courteous. The waiting area was clean, as were the bathrooms. While I was there, a customer brought in a box of bagels to say "thank you" for some work Silverlake Auto had previously done for her...then the staff shared some with me!I listened to the staff interact with other customers and noticed some people were steered away from unnecessary repairs. The techs were knowledgeable and seemingly quite honest.My car was finished in under an hour and I got out for under $60. Job well done and in a timely fashion. I would highly recommend this business for auto repairs.

5

Went in for an oil change when they were having a deal for $24.99. Fantastic customer service. Honest and reliable employees who gave me thorough information and details about my vehicle. Trustworthy company. Will not perform any services without consulting you first. Overall great experience.

5

Our car needed a pretty big repair during a cross-country road trip, so I can't say we were happy to see the guys at Silverlake Automotive. But they made the situation as good as it could be--they discussed all of our options with us, helped us weigh the alternatives in a way that was fair and honest, and when we decided we had to do the repair, they got us back on the road as quickly as they could. Thanks to Fred and everyone at Silverlake for helping us out in a jam.

5

I have always had good experiences at Silverlake Auto every time I take my car there. I highly recommend Silverlake Auto.

5

My van briefly hesitated while accelerating. The staff diagnosed a number of possibilities and discovered that it was just a hose that had come loose in the engine. I had little idea what the problem was, and they could have charged me for a lot of unnecessary repairs. Instead, they fixed the problem for $50. They even did the work quickly on the same day that I called. The staff seemed very knowledgeable and experienced, and if I have any car issues in the future they will be the first place I call. Thanks for the great service!

5

My wife and I were on vacation to celebrate her birthday and were about to make the three hour trip home when we brought it into the shop to fix what we thought was a loose spark plug wire. It was, but we also found out that we were in danger of something else seriously going wrong. We had come in on a busy day but once the staff found out we were trying to go home they fit in a whole days job to fix our car, keep us safe and get us home on time. Incredibly friendly and great service. Would recommend this shop and these people to anyone.

5

I had the best experience with Silverlake Automotive I've had with any repair shop. I no sooner stepped out of my truck before Steve was asking what he could do to help me. 15 minutes later they had diagnosed my problem & were sending me on my way. While I was waiting I spoke with Fred about another problem who clearly explained what might need to be done. Over all this place scores 10+ in service & friendliness.

5

The guys here are great! I got some work done on my truck recently and Fred was telling me exactly what needed to be done and mentioned other stuff that could wait instead of just saying everything had to be fixed. Definitely recommend them to anyone needing work done. I've been getting work done here for a few years and they always have a quick turn around with great service.

5

Love the staff at Silverlake. Great people, thorough repairs. Excellently run company. I can always trust a repair done by Silverlake for being complete...no warranty returns. Everyone at Silverlake operates with the utmost integrity. No hidden repairs; everything is up front and honest.

Silverlake Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Coeur d'Alene (208) 772-6081, Post Falls (208) 773-5416, Downtown (208) 664-8583, Rathdrum (208) 508-2244 if you have any issues in accessing any area of our website.